Tecnoforme Custumer Service is able to respond promptly to your needs.
All technical and commercial requests are handled directly by our Technical Department, which ensures the coordination of internal and external operations.
- General technical information regarding our installations.
- Preliminary technical advice by telephone or e-mail on the applications of our installations.
- Study of specific problems on the basis of technical documentation provided by the customer or following our technical inspection.
- Technical and commercial proposals for solutions.
- We believe that it is essential for the proper functioning of our systems that users receive the correct information for use. For this reason, we offer basic and specialised training courses conducted at our head office in Bomporto (Mo) or at the customer's premises.
- Technical consultancy for the correct use of our systems.
- Offer and supply of spare parts for each of our products.
- Technical assistance by telephone or e-mail for the solution of functional problems.
- Technical assistance at the customer's plant for the solution of all kinds of problems arising from the use of our plants.
- Stock of standard spare parts for prompt delivery and rapid supply of special parts.
- Stock of cartridges and filter fabrics for prompt delivery.
- Repairs and overhauls of our plants within a fast and guaranteed timeframe, at our premises.
In order to make any service request, we need to communicate the serial number and drawing number of our plant, these data can be read on the nameplate on the plant or in the EC Operating and Maintenance Manual. Email: firstname.lastname@example.org or email@example.com
One of the new features we are introducing is the possibility of agreeing on annual preventive, routine and extraordinary maintenance packages so that we can constantly monitor the equipment and reduce unplanned downtime.
Tecnoforme S.p.a has always offered specific, tailor-made technological solutions to optimise machining processes with material removal, with or without the use of cooling lubricants.
To make any service request, we need to communicate the Serial Number and drawing of our plant, these data can be read on the nameplate on the plant or on the CE Operation and Maintenance Manual.
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